Shipping & Return

SHIPPING:

Enjoy FREE WORLD WIDE SHIPPING with purchases over $20!

We are all about dressing in fashion at all times, and we know you want the same! All orders will be processed within 1-2 business days typically. There may be slight delays during holiday seasons, so be sure to make your purchase in time for the occasions!

For all orders within the continental US:

  • After your order has been processed, please allow 2-3 weeks for shipping to the U.S. (Holiday seasons may vary)

  • Standard Shipping fee is $4

For all international orders:

  • After your order has been processed, please allow up to 2-6 weeks for shipping internationally (varies by location). Some areas may take longer than others, we value your experience and appreciate your patience!

  • Standard Shipping fee is $5.5

 

RETURN & EXCHANGE POLICY

If you are not fully satisfied with your purchase, we understand, and we will do our best to make sure and accompany your needs! Your satisfaction is our biggest concern, so please contact us at returns@le-suivant.com if you wish to return or exchange your purchase. 

For all returns & exchanges:

  • Contact us within 10 days after you receive your order in the mail.
  • Please attach your invoice and return reason in your email.
  • All items must be in brand-new, unused condition.
  • You will be responsible for the return shipping fee. 

TO RETURN BY MAIL

1.

On your packing list, indicate the quantity and return code for each item being returned, and include this list with your return shipment. Return codes are listed on the back of the packing list and invoice.

RETURN CODE

RETURN REASON

A

Too small or large

B

Overall fit

C

Damaged or defective

D

Changed mind

E

Item not as pictured

F

Item not as described

G

Value for the price

H

Incorrect item delivered

I

Incorrect size delivered

J

Delivered late

K

Ordered multiple sizes/colors

L

Gift 

                                                                                                      

2.

Ensure all items are packed and sealed securely using the original package, if possible, and affix the prepaid return label included with your shipment.  Ensure no other packing or shipping labels are showing.

3.

Drop the shipment off at your nearest USPS location. Keep your receipt for tracking purposes.

4.

Once processed, you will receive a return confirmation email.  Your refund will be credited in the same form as your original payment.  A return shipping fee of $8 will apply and be deducted from any amounts to be credited. Once the return has been received, please allow 3-5 business days for processing and an additional 3-5 business days for the refund to appear on your original method of payment. 

Please note that your return will not go back to the originating facility. Be sure to contact us for the correct address.